Privacy Policy

What personal information do we collect?

We collect information from you when you place an order or enter information on our site.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

What do we use the information for?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • How do we protect the information?

    We use regular Malware Scanning.

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

    All transactions are processed through a gateway provider and are not stored or processed on our servers.

    Do we use 'cookies'?

    Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


    We use cookies to

    1. Help remember and process the items in the shopping cart.
    2. Keep track of advertisements.
    3. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Google Chrome, Mozilla Firefox and Safari) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

    If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

    However, you can still place orders .

    Third Party Disclosure

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

    Third party links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    COPPA

    When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

    We do not specifically market to children under 13.


    Terms of Service

    Fortrydelsesret:

    1. Du har som kunde 14 dages fortrydelsesret.
    2. Bestilles en forkert service, laves den ikke om, hvis den har været taget i brug.

    Prisændringer og trykfejl:

    1. Prima Servers forbeholder sig retten til at foretage prisændringer til enhver tid uden advarsel. Forlængelse af et produkt i en lejeperiode vil blive beregnet efter de aktuelle priser.
    2. Prima Servers er ikke forpligtet til at refundere beløb fra tidligere bestillinger ved eventuelle sænkelser af priserne.
    3. Prima Servers tager forbehold for eventuelle trykfejl.

    Opsigelse:

    1. Enhver kunde hos Prima Servers kan opsige sin service til enhver tid. Når din server opsiges, bliver den automatisk lukket ned i slutningen af lejeperioden, medmindre andet vælges. Det er kundens eget ansvar at opsige serveren.
    2. Forlænger man ikke lejeperioden, bliver servicen suspenderet næste dag klokken 00:00. Servicen og de tilhørende filer bliver i vores system i 7 dage, hvorefter de slettes fra systemet, og herefter er det ikke muligt at få adgang til dem igen.

    Betaling

      Kreditkort
      1. Alle betalinger sker over sikrede forbindelser. Vælger du at gemme dine kortoplysninger i vores system, bliver de krypteret og håndteret korrekt. De eneste oplysninger fra dit kreditkort, som vi gemmer, er de sidste 4 cifre i kortnummeret. Vi vil automatisk sørge for, at din server bliver fornyet, medmindre du opsiger den.
      PayPal
      1. Ved betaling igennem PayPal håndterer vi ikke kreditkortoplysninger. Alt data er sikret af PayPal. Opretter kunden en automatisk betaling igennem PayPal, er det kundens eget ansvar at stoppe denne, hvis det bestilte produkt opsiges. Enhver betaling på opsagte produkter vil blive tilføjet kundens konto, som kan bruges til senere betalinger. Beløbet kan ikke refunderes.
      Bankoverførsel
      1. Ved bankoverførsel gælder Instant Setup ikke. Servicen bliver først sat op, når pengene er registreret på vores konto.
      2. Bankkontoens indehaver skal være registeret med samme navn som på Prima Servers.

    Support:

      3. part software:
      1. Prima Servers er ikke forpligtet til at yde nogen som helst form på trejdeparts plugins. Vi kan ligeledes heller ikke stilles til ansvar, hvis der sker tab af data grundet et trejdepartsplugin, uanset hvilken garanti udgiveren af det givne plugin tilbyder.
      Generel Support:
      1. Uanset tidspunktet kan kunden altid skrive til vores support. Der er garanteret svar inden 24 timer i hverdage. Skal kunden bruge hjælp til noget, hvor ændringer på serveren eller oplysninger/ændringer af personligt information, er det påkrævet, at kunden er logget ind på klientsiden hvad enten dette sker via live support, email eller ticket systemet.

    Fair Use - diskplads:

    1. Kunden har som udgangspunkt ubegrænset diskplads hos Prima Servers, uanset hvilken service kunden betaler for - så længe kunden formår at bruge det på en fair måde (deraf fair use). At have 50GB backup filer er ikke tilladt - diskpladsen skal bruges på en fair måde. Kunden deler pladsen med andre kunder. Bliver dette ikke overholdt, sætter Prima Servers en begrænsning på den pågældende kundes forbrug. I enkelte tilfælde vil Prima Servers også forbeholde sig retten til at opsige kundens service.